Snowdonia Manor (Y Llwyn Manor)

Dolgellau - Ferienhaus

A few of the bedrooms only had hand towels. The first floor shower room a lot of the tiles were cracked and covered over with duck tape. But other than that we had a fabulous time and it wouldn’t put us off going again it was just a shame as it let the property down a bit.

The kitchen was incredibly poorly equipped. Thankfully some of us arrived early so we could get others to bring things we needed like a wooden spoon, casserole dishes , tin opener ....
the bedding was substandard and towels really thin. It would be great if there were more single beds to accommodate children sharing rooms.
I note that the price to book this house has significantly increased so I hope that these issues are rectified.

One of the showers didn't work I did report it but got no response. It didn't impact our holiday as there were plenty of others to use. Some of the bedrooms had no hanging space for clothes although there was plenty of room to put something.

A lot of the showers in the bathrooms either didn’t work or were not working properly.plus in some of the bathrooms there was only hot water taps working and not cold water taps. (This was reported but was told not an emergency due to their being a number of showers in the property) So 16 of us ended up sharing 2 of the showers that were kind of working.
Used the hot tub once and found it had a lot of grease around and in the tub(again this was reported to which they sent out a guy to clean it) but after he’d gone we switched on again and found once we put jets on all the grease came out of the jets. So think it needs a proper maintenance on it and not just a clean. This was important for us booking this property for the female guests.we did not use again!
WiFi only really worked on 1st and 2nd floors as it never worked in the living room so couldn’t watch the Eurovision Song Contest as no tv channels available and couldn’t get any apps to work on SmartTv as no signal for WiFi.
Decking area looked like it hadn’t been cleaned or maintained properly for a while as when we moved the parasol it was filthy underneath.
One of the door handles to the bathroom was broke which one of the guests ended up getting stuck in there after she couldn’t open it.
One of beds in the single bed room had a very poor mattress which the shape of it had gone so was very uncomfortable and needs replacing.
We also requested a late checkout but we are still awaiting a response from that request?

More coat hanging space and clothes hanging space in bedrooms. Garden fully secured as dogs can escape via the trees

More coat hanging space and clothes hanging space in bedrooms. Garden fully secured as dogs can escape via the trees