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Finest Retreats - Cookie Policy

Last Updated: 20th January 2019

Cookies are small files that are stored on your website browser (e.g. Google Chrome, Microsoft Edge or Firefox) by websites, apps, online media and advertisements. They contain information about the use of your computer but don’t include personal information about you (e.g. they don’t store your name). For more information about cookies you can visit the ICO information page that explains more: https://ico.org.uk/your-data-matters/online/cookies/.

‘Pixels’ are used by third parties to track user activities from a domain that they do not themselves operate. Activities include affiliates tracking visitors they have introduced to facilitate commission payments or for online marketing, web analysis or email marketing performance monitoring.

Virtually all website use cookies and pixels and Finest Retreats is no exception. We are completely transparent about what we use and why we use it – we only do so as part of our remit to provide an excellent service to owners and holidaymakers.

Types and Purposes of Cookies

The list below shows the different categories of cookies and why we use them.

Authentication cookies These cookies are used to inform us of your logged in status, so we can show you the appropriate experience and features such as pre-filling forms, your account information, holiday history, and to edit your account settings.

Who serves?

We do

Analytics cookies We use analytics tools to understand how users find, move around and interact with our websites and apps. We use this info to to help us improve our service.

Who serves?

We do

Google

Site feature cookies To improve your experience we use these cookies for features such as saving your favourite properties to a wishlist, remembering your recently viewed properties, understanding your current email marketing preferences and helping you to pick up where you left off if you need to restart a booking.

Who serves?

We do (though our website provider, Avantio)

Third-party service cookies Some site features and services are managed by external companies, for example online chat, sharing tools, social media or video content. These companies may drop cookies on your computer if you are already logged in to them or when you interact with them.

Who serves?

Tawk.to

Facebook

Youtube

Advertising cookies We use cookies and pixels provided by our partners to deliver relevant advertising. These track the adverts that have been shown and interacted with along with how they performed. This information is used to determine the content and frequency of adverts you may see in the future.

Who serves?

We do

Google

Facebook

Yahoo

Twitter

BingAds

Your Choices

Web browsers are generally set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. However, they are an important part of how our services work, so you should be aware that if you choose to refuse or remove cookies this could affect the availability and functionality of the Services.

Configuration of cookies

Necessary

Always activated

The necessary cookies help make the website usable, activating basic functions like the website navigation and access to secure areas of the website. The website cannot function correctly without these cookies.

By preferences

The preferences cookies allow advanced functionalities to work, and a more personalised usage of the website. For example, it tells us about the webpages that have been visited so you have easier access to what you are looking for.

Statistics

The cookies statistics help the owners of the website understand how visitors interact with the website, compiling information in an anonymous way.

Marketing

The marketing cookies are used to track the website visitors. The intention is to show relevant and attractive adverts for the individual user, and therefore, of more value to the editors and third party advertisers.

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